Privacy | Your Relationship Specialist

REAL RESOURCES,
REAL RELATIONSHIPS

Privacy

The following describes the Privacy Policy for our www.howtochangemyrelationship.co.uk website.
Your privacy is important to Your Relationship Specialist. So we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.
What we collectWe collect certain information or data about you when you use www.yourrelationshipspecialist.co.uk or contact us using the website forms.

We collect:

Questions, queries or feedback you leave, including your email address, if you contact Your Relationship Specialist.

Your email address and subscription preferences when you sign up to our email alerts.

This information helps us to :

  • Send you our newsletters from time to time if you have requested this information
  • Ensure that content from our site is presented in the most effective manner for you and for your device
  • Provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
  • Carry out our obligations arising from any contracts entered into between you and us
  • Allow you to participate in interactive features of our service, when you choose to do so and
  • Notify you about changes to our service.

This information can be viewed by authorised people in Your Relationship Specialist and   our supplier – InLife Design, as well as my VA :

  • improve the site by monitoring how you use it
  • gather feedback to improve our services, for example our email alerts
  • respond to any feedback you send us.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [ http://www.google.com/privacy.html ].

Where your information is stored

We store your information, whenever possible, on secure servers in the European Economic Area (EEA) (except for data that we gather when you sign up to our email alerts).

Some of our suppliers are based outside the EEA and therefore your information may be accessed outside the EEA. We have strict controls over how and why your information can be accessed.

When you sign up to our email alerts

We use Mailchimp and the booking system Vcita for our email alerts, whose staff are based outside the EEA, and stores your data in the United States, certified under the EU-US Privacy Shield framework. When you sign up to our email alerts, you agree to your data being stored in this way.

As a subscriber to our email alerts, we may contact you from time to time to ask for your feedback on how to improve our email alert service.

We will continue to send you email newsletters and alerts until you tell us not to or use the unsubscribe option on any of our emails.

Keeping your information secure

We have procedures and security features in place to keep your information is secure once we receive it. This is detailed in our Data Protection and Security Policy.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

 

Your rights

You can find out what information we hold about you, and ask us not to use any of the information we collect. If you wish to exercise this right, please send your request to wendy@yourrelationshipspecialist.co.uk. If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time.

 

About Us

Wendy Capewell is the owner of Your Relationship Specialist, 17 Grafton Close, Whitehill, Bordon, Hampshire GU35 9QY

 

Please note that if you click on, or follow, any links from our site to external websites, our privacy policy will no longer apply. Please check the privacy policies of any such external site before submitting any personal data, as we cannot accept any responsibility or liability in relation to them.